Local Visitor Assistance
Visitors can request general local assistance during their stay in Punta Cana.
Examples include:
- Local information
- Transportation guidance
- Excursion information
- Help understanding service options
- Assistance contacting a human representative
Emergency support
On Sundays, regular customer service is closed, but emergency support is available.
What we do not provide
We do not provide medical diagnosis, legal advice or emergency police services.
In a medical, police or life-threatening emergency, visitors should contact the appropriate local emergency service.